{"id":39055,"date":"2025-12-10T17:42:46","date_gmt":"2025-12-10T16:42:46","guid":{"rendered":"https:\/\/gastronova.eu\/podminky-a-pravidla\/"},"modified":"2025-12-10T17:59:46","modified_gmt":"2025-12-10T16:59:46","slug":"podminky-a-pravidla","status":"publish","type":"page","link":"https:\/\/gastronova.eu\/cs\/podminky-a-pravidla\/","title":{"rendered":"Podm\u00ednky a pravidla"},"content":{"rendered":"\t\t
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V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky<\/strong><\/p>

  1. Kdo jsme a s k\u00fdm obchodujeme<\/strong><\/li><\/ol>

    Provozovatelem je:<\/p>

    Gastronova Food Trucks, s. r. o. <\/strong>
    Sv\u00e4tovavrineck\u00e1 13920\/10, 831 01 Bratislava
    I\u010cO: 54 700 515
    DI\u010c: 2121763281
    DI\u010c DPH: SK2121763281<\/p>

    Tyto podm\u00ednky plat\u00ed pouze pro podnikatele<\/strong> \u2013 firmy a OSV\u010c, kter\u00e9 nakupuj\u00ed v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti (B2B).
    Nevztahuj\u00ed se na spot\u0159ebitele.<\/p>

    1. Co prod\u00e1v\u00e1me<\/strong><\/li><\/ol>

      Podle individu\u00e1ln\u00ed nab\u00eddky nebo smlouvy dod\u00e1v\u00e1me zejm\u00e9na:<\/p>

      • gastro p\u0159\u00edv\u011bsy (Airstream, Box, Rounder a dal\u0161\u00ed modely),<\/li>
      • samostatn\u00e9 gastro spot\u0159ebi\u010de a techniku,<\/li>
      • LED n\u00e1pisy a sv\u011bteln\u00e9 reklamy,<\/li>
      • p\u0159\u00edslu\u0161enstv\u00ed a p\u0159idru\u017een\u00e1 za\u0159\u00edzen\u00ed (nap\u0159. mover, n\u00e1hradn\u00ed d\u00edly\u2026).<\/li><\/ul>

        U p\u0159\u00edv\u011bs\u016f jde ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f o zbo\u017e\u00ed vyr\u00e1b\u011bn\u00e9\/upravovan\u00e9 na m\u00edru<\/strong> podle po\u017eadavk\u016f z\u00e1kazn\u00edka.<\/p>

        1. Jak vznik\u00e1 smlouva<\/strong><\/li><\/ol>

          Postup je obvykle n\u00e1sleduj\u00edc\u00ed:<\/p>

          1. Z\u00e1kazn\u00edk n\u00e1m po\u0161le popt\u00e1vku:
            • p\u0159es formul\u00e1\u0159 na webu,<\/li>
            • p\u0159es formul\u00e1\u0159 \/ zpr\u00e1vu ze soci\u00e1ln\u00edch s\u00edt\u00ed (nap\u0159. po prokliknut\u00ed z reklamy),<\/li>
            • e-mailem na info@gastronova.eu<\/strong>,<\/li>
            • telefonicky nebo osobn\u011b.<\/li><\/ul><\/li>
            • Na z\u00e1klad\u011b popt\u00e1vky p\u0159iprav\u00edme nez\u00e1vaznou cenovou nab\u00eddku<\/strong>, p\u0159\u00edpadn\u011b n\u00e1vrh smlouvy.<\/li>
            • Smlouva vznik\u00e1:
              • podpisem smlouvy ob\u011bma stranami, nebo<\/li>
              • p\u00edsemn\u00fdm (i e-mailov\u00fdm) potvrzen\u00edm nab\u00eddky, pokud se na tom p\u0159edem dohodneme.<\/li><\/ul><\/li><\/ol>

                Tyto VOP jsou sou\u010d\u00e1st\u00ed ka\u017ed\u00e9 takov\u00e9 smlouvy, pokud se p\u00edsemn\u011b nedohodneme jinak.<\/p>

                1. Cena a platby<\/strong><\/li><\/ol>
                  • Ceny jsou uv\u00e1d\u011bny bez DPH<\/strong>, pokud nen\u00ed v\u00fdslovn\u011b uvedeno jinak.<\/li>
                  • U gastro p\u0159\u00edv\u011bs\u016f na objedn\u00e1vku<\/strong> se v\u017edy domlouv\u00e1me na:
                    • z\u00e1lohov\u00e9 platb\u011b,<\/li>
                    • doplatku p\u0159ed p\u0159ed\u00e1n\u00edm p\u0159\u00edv\u011bsu.<\/li><\/ul><\/li><\/ul>

                      Konkr\u00e9tn\u00ed harmonogram plateb<\/strong> (v\u00fd\u0161e z\u00e1lohy, doplatku a splatnosti) je v\u017edy uveden v individu\u00e1ln\u00ed smlouv\u011b nebo cenov\u00e9 nab\u00eddce.<\/p>

                      • U p\u0159\u00edv\u011bs\u016f a zbo\u017e\u00ed ze skladu<\/strong> m\u016f\u017ee b\u00fdt dohodnut:
                        • rezerva\u010dn\u00ed poplatek<\/strong>,<\/li>
                        • doplatek p\u0159i dod\u00e1n\u00ed zbo\u017e\u00ed nebo podle podm\u00ednek uveden\u00fdch ve smlouv\u011b \/ objedn\u00e1vce.<\/li><\/ul><\/li>
                        • U men\u0161\u00edch produkt\u016f (spot\u0159ebi\u010de, LED n\u00e1pisy, p\u0159\u00edslu\u0161enstv\u00ed apod.) m\u016f\u017ee b\u00fdt po\u017eadov\u00e1na platba p\u0159edem v pln\u00e9 v\u00fd\u0161i<\/strong> \u2013 zp\u016fsob \u00fahrady a splatnost jsou v\u017edy uvedeny v konkr\u00e9tn\u00ed nab\u00eddce nebo v objedn\u00e1vkov\u00e9m procesu.<\/li>
                        • Platebn\u00ed podm\u00ednky z\u00e1vis\u00ed tak\u00e9 na form\u011b financov\u00e1n\u00ed<\/strong> (nap\u0159. \u00fav\u011br, leasing, vlastn\u00ed zdroje) a na tom, zda jde o v\u00fdrobek na objedn\u00e1vku<\/strong> nebo o zbo\u017e\u00ed ze skladu<\/strong>. Konkr\u00e9tn\u00ed podm\u00ednky jsou v\u017edy uvedeny v nab\u00eddce, objedn\u00e1vce nebo smlouv\u011b. <\/li>
                        • Platby prob\u00edhaj\u00ed bezhotovostn\u011b na \u00fa\u010det uveden\u00fd na faktu\u0159e.<\/li>
                        • P\u0159i dod\u00e1vk\u00e1ch do \u010cesk\u00e9 republiky se uplat\u0148uje da\u0148ov\u00fd re\u017eim podle pr\u00e1vn\u00edch p\u0159edpis\u016f EU a \u010cR.<\/li><\/ul>
                          1. Dod\u00e1n\u00ed zbo\u017e\u00ed<\/strong><\/li><\/ol>

                            5.1 P\u0159\u00edv\u011bsy a zbo\u017e\u00ed na objedn\u00e1vku<\/strong><\/p>

                            • Konkr\u00e9tn\u00ed term\u00edn dod\u00e1n\u00ed<\/strong> je v\u017edy uveden ve smlouv\u011b nebo nab\u00eddce.<\/li>
                            • Dod\u00e1n\u00ed mohou ovlivnit v\u00fdroba, doprava, celn\u00ed \u0159\u00edzen\u00ed, postup \u00fa\u0159ad\u016f a jin\u00e9 okolnosti (v\u010detn\u011b vy\u0161\u0161\u00ed moci).<\/li>
                            • M\u00edstem p\u0159ed\u00e1n\u00ed je zpravidla:
                              Kra\u010dansk\u00e1 cesta 40B, Dunajsk\u00e1 Streda<\/strong>,
                              pokud se nedohodneme jinak.<\/li><\/ul>

                              Na \u017e\u00e1dost z\u00e1kazn\u00edka m\u016f\u017eeme zajistit i dopravu na jin\u00e9 m\u00edsto \u2013 za podm\u00ednek uveden\u00fdch v konkr\u00e9tn\u00ed nab\u00eddce nebo cen\u00edku.<\/p>

                              5.2 P\u0159\u00edv\u011bsy a zbo\u017e\u00ed \u201eze skladu\u201c<\/strong><\/p>

                              Pokud je p\u0159\u00edv\u011bs nebo jin\u00e9 zbo\u017e\u00ed ozna\u010deno jako skladem<\/strong> a dohodneme se, \u017ee jde o dod\u00e1n\u00ed ze skladov\u00fdch z\u00e1sob:<\/p>

                              • zbo\u017e\u00ed p\u0159ed\u00e1me nejpozd\u011bji do 14 dn\u016f<\/strong> ode dne, kdy:
                                • je uhrazena cel\u00e1 kupn\u00ed cena<\/strong>, a<\/li>
                                • m\u00e1me od z\u00e1kazn\u00edka plnou moc a podklady<\/strong> pot\u0159ebn\u00e9 k registraci p\u0159\u00edv\u011bsu (pokud registraci zaji\u0161\u0165ujeme my).<\/li><\/ul><\/li><\/ul>

                                  Z\u00e1kazn\u00edk je povinen dodat plnou moc a podklady bez zbyte\u010dn\u00e9ho odkladu<\/strong> po \u00fahrad\u011b, nejpozd\u011bji do 3 dn\u016f, pokud se nedohodneme jinak.<\/p>

                                  Lh\u016fta dod\u00e1n\u00ed se p\u0159im\u011b\u0159en\u011b prodlu\u017euje, pokud:<\/p>

                                  • chyb\u00ed sou\u010dinnost z\u00e1kazn\u00edka (pln\u00e1 moc, doklady), nebo<\/li>
                                  • je zpo\u017ed\u011bn\u00ed na stran\u011b \u00fa\u0159ad\u016f \u010di z d\u016fvod\u016f vy\u0161\u0161\u00ed moci.<\/li><\/ul>

                                    5.3 Registrace a \u010cesk\u00e1 republika<\/strong><\/p>

                                    • Pokud zaji\u0161\u0165ujeme registraci p\u0159\u00edv\u011bsu na Slovensku<\/strong> jm\u00e9nem z\u00e1kazn\u00edka, z\u00e1kazn\u00edk n\u00e1m mus\u00ed v\u010das poskytnout podepsanou plnou moc a pot\u0159ebn\u00e9 doklady. Bez nich nejsme v prodlen\u00ed. <\/li>
                                    • P\u0159i dod\u00e1vce z\u00e1kazn\u00edkovi se s\u00eddlem \/ podnik\u00e1n\u00edm v \u010cesk\u00e9 republice plat\u00ed, \u017ee:
                                      • z\u00e1kazn\u00edk je povinen zajistit p\u0159epis dr\u017eby \/ registraci v \u010cR do 30 dn\u016f<\/strong> od p\u0159ed\u00e1n\u00ed p\u0159\u00edv\u011bsu,<\/li>
                                      • na \u017e\u00e1dost n\u00e1s mus\u00ed b\u00fdt schopen prok\u00e1zat, \u017ee tento \u00fakon provedl,<\/li>
                                      • neneseme odpov\u011bdnost za p\u0159\u00edpadn\u00e9 sankce nebo administrativn\u00ed n\u00e1sledky, pokud si z\u00e1kazn\u00edk tuto povinnost nespln\u00ed.<\/li><\/ul><\/li><\/ul>
                                        1. Vlastnictv\u00ed a riziko \u0161kody<\/strong><\/li><\/ol>
                                          • Vlastn\u00edkem zbo\u017e\u00ed se z\u00e1kazn\u00edk st\u00e1v\u00e1 a\u017e po \u00fapln\u00e9m zaplacen\u00ed kupn\u00ed ceny<\/strong>.<\/li>
                                          • Riziko \u0161kody (nap\u0159. po\u0161kozen\u00ed, ztr\u00e1ta) p\u0159ech\u00e1z\u00ed na z\u00e1kazn\u00edka v okam\u017eiku, kdy zbo\u017e\u00ed:
                                            • p\u0159evezme a podep\u00ed\u0161e p\u0159ed\u00e1vac\u00ed protokol, nebo<\/li>
                                            • byl povinen p\u0159evz\u00edt, ale bezd\u016fvodn\u011b tak neu\u010dinil.<\/li><\/ul><\/li><\/ul>
                                              1. Z\u00e1ruka a reklamace<\/strong><\/li><\/ol>
                                                • Standardn\u00ed z\u00e1ru\u010dn\u00ed doba je 12 m\u011bs\u00edc\u016f<\/strong> od p\u0159ed\u00e1n\u00ed zbo\u017e\u00ed.<\/li>
                                                • U n\u011bkter\u00fdch produkt\u016f (zejm\u00e9na p\u0159\u00edv\u011bsy) je mo\u017en\u00e9 dohodnout prodlou\u017eenou z\u00e1ruku 24 nebo 36 m\u011bs\u00edc\u016f<\/strong>.
                                                  Podm\u00ednky prodlou\u017een\u00e9 z\u00e1ruky (servisn\u00ed prohl\u00eddky, p\u0159\u00edpadn\u00fd p\u0159\u00edplatek, servisn\u00ed s\u00ed\u0165) jsou v\u017edy uvedeny ve smlouv\u011b, nab\u00eddce nebo z\u00e1ru\u010dn\u00edm listu.<\/li><\/ul>

                                                  Z\u00e1ruka se nevztahuje nap\u0159\u00edklad na:<\/p>

                                                  • b\u011b\u017en\u00e9 opot\u0159eben\u00ed,<\/li>
                                                  • \u0161kody zp\u016fsoben\u00e9 nespr\u00e1vn\u00fdm pou\u017e\u00edv\u00e1n\u00edm, \u00fadr\u017ebou nebo neodborn\u00fdm z\u00e1sahem,<\/li>
                                                  • spot\u0159ebn\u00ed materi\u00e1l a \u010d\u00e1sti se zkr\u00e1cenou \u017eivotnost\u00ed.<\/li><\/ul>

                                                    Reklamace<\/strong><\/p>

                                                    • Z\u00e1kazn\u00edk je povinen p\u0159i p\u0159evzet\u00ed zbo\u017e\u00ed zkontrolovat a zjevn\u00e9 vady zapsat do protokolu.<\/li>
                                                    • Ka\u017edou vadu je t\u0159eba ozn\u00e1mit bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 5 dn\u016f<\/strong> od jej\u00edho zji\u0161t\u011bn\u00ed.<\/li>
                                                    • Reklamaci je mo\u017en\u00e9 podat e-mailem na info@gastronova.eu<\/strong>.<\/li><\/ul>

                                                      Reklamace by m\u011bla obsahovat:<\/p>

                                                      • identifikaci z\u00e1kazn\u00edka,<\/li>
                                                      • identifikaci zbo\u017e\u00ed (model, v\u00fdrobn\u00ed \u010d\u00edslo, faktura\/smlouva),<\/li>
                                                      • popis vady + ide\u00e1ln\u011b fotodokumentaci.<\/li><\/ul>

                                                        Vady odstra\u0148ujeme v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b<\/strong>, obvykle nejpozd\u011bji do 45 dn\u016f.
                                                        Zp\u016fsob \u0159e\u0161en\u00ed (oprava, v\u00fdm\u011bna \u010d\u00e1sti, sleva z ceny) vol\u00ed Dodavatel.<\/p>

                                                        1. Povinnosti z\u00e1kazn\u00edka<\/strong><\/li><\/ol>

                                                          Z\u00e1kazn\u00edk se zavazuje:<\/p>

                                                          • zaplatit cenu v\u010das a v pln\u00e9 v\u00fd\u0161i,<\/li>
                                                          • p\u0159evz\u00edt zbo\u017e\u00ed v dohodnut\u00e9m term\u00ednu a m\u00edst\u011b,<\/li>
                                                          • pou\u017e\u00edvat zbo\u017e\u00ed v souladu s n\u00e1vodem a pr\u00e1vn\u00edmi p\u0159edpisy,<\/li>
                                                          • zaji\u0161\u0165ovat \u00fadr\u017ebu a servis v souladu s doporu\u010den\u00edmi.<\/li><\/ul>
                                                            1. Sankce a storno<\/strong><\/li><\/ol>
                                                              • P\u0159i prodlen\u00ed s \u00fahradou si m\u016f\u017eeme \u00fa\u010dtovat \u00farok z prodlen\u00ed 0,05 % denn\u011b<\/strong> z dlu\u017en\u00e9 \u010d\u00e1stky bez DPH.<\/li>
                                                              • P\u0159i bezd\u016fvodn\u00e9m nep\u0159evzet\u00ed zbo\u017e\u00ed si m\u016f\u017eeme \u00fa\u010dtovat smluvn\u00ed pokutu 0,05 % denn\u011b<\/strong> z kupn\u00ed ceny bez DPH.<\/li><\/ul>

                                                                Storno u p\u0159\u00edv\u011bs\u016f na m\u00edru<\/strong><\/p>

                                                                Jeliko\u017e u p\u0159\u00edv\u011bs\u016f jde o v\u00fdrobu \/ \u00fapravu na m\u00edru:<\/p>

                                                                • z\u00e1kazn\u00edk nem\u016f\u017ee jednostrann\u011b odstoupit bez d\u016fvodu<\/strong>,<\/li>
                                                                • pokud se p\u0159esto dohodneme na zru\u0161en\u00ed smlouvy nebo objedn\u00e1vky, plat\u00ed storno poplatek ve v\u00fd\u0161i prvn\u00ed spl\u00e1tky<\/strong> podle smlouvy,<\/li>
                                                                • pokud ji\u017e byla prvn\u00ed spl\u00e1tka uhrazena, z\u016fst\u00e1v\u00e1 Dodavateli; pokud ne, je ji z\u00e1kazn\u00edk povinen doplatit.<\/li><\/ul>
                                                                  1. Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/strong><\/li><\/ol>

                                                                    Osobn\u00ed \u00fadaje zpracov\u00e1v\u00e1me v souladu s GDPR a pr\u00e1vn\u00edmi p\u0159edpisy SR\/EU.

                                                                    <\/p>

                                                                    1. Zm\u011bny VOP<\/strong><\/li><\/ol>

                                                                      Gastronova je opr\u00e1vn\u011bna tyto VOP pr\u016fb\u011b\u017en\u011b aktualizovat.
                                                                      Aktu\u00e1ln\u00ed zn\u011bn\u00ed VOP je v\u017edy zve\u0159ejn\u011bno na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch.
                                                                      Pro konkr\u00e9tn\u00ed smlouvu plat\u00ed zn\u011bn\u00ed VOP \u00fa\u010dinn\u00e9 v dob\u011b jej\u00edho uzav\u0159en\u00ed, pokud se nedohodneme jinak.<\/p>

                                                                      Upozorn\u011bn\u00ed:<\/strong> Toto je zkr\u00e1cen\u00e1 a zjednodu\u0161en\u00e1 verze VOP ur\u010den\u00e1 pro snadn\u011bj\u0161\u00ed orientaci.
                                                                      Pln\u00e9 zn\u011bn\u00ed V\u0161eobecn\u00fdch obchodn\u00edch podm\u00ednek m\u016f\u017eeme poskytnout na vy\u017e\u00e1d\u00e1n\u00ed.<\/p>

                                                                      <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                                                      V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky Kdo jsme a s k\u00fdm obchodujeme Provozovatelem je: Gastronova Food Trucks, s. r. o. Sv\u00e4tovavrineck\u00e1 13920\/10, 831<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39055","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/pages\/39055","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/comments?post=39055"}],"version-history":[{"count":2,"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/pages\/39055\/revisions"}],"predecessor-version":[{"id":39057,"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/pages\/39055\/revisions\/39057"}],"wp:attachment":[{"href":"https:\/\/gastronova.eu\/cs\/wp-json\/wp\/v2\/media?parent=39055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}