PRIVACY POLICY
Protecting the personal information you entrust to us is important to us and we do everything we can to make you feel safe with us. The purpose of this Privacy Policy is to explain to you how your personal data that you provide to us when using our website www.gastronova.eu (the “Website”) will be processed and protected. We would also like to inform you of your rights in relation to the processing of your personal data.
These Terms and Conditions inform you about the general rules for the processing of personal data when using the Website and Social Media Accounts. Please note that the specific terms and conditions for the processing of your personal data depend on the purpose for which the personal data is processed.
1. DEFINITIONS
1.1. Administrator or Gastronova Food Trucks s.r.o.,
Svätovavrinecká 13920/10
831 01 Bratislava
ID No.: 54700515
VAT No.: 2121763281
VAT No.: SK2121763281
registered in – Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No. 164509/B
1.2. Personal data – information about a natural person identified or identifiable by one or more detailed physical, physiological, genetic, psychological, economic, cultural or social identity factors, including device IP, location data, Internet identifier, and information collected through cookies and other similar technologies.
1.3. Policy – this Privacy Policy, which contains information about the processing of Personal Data on the Site.
1.4. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC.
1.5. Web – websites managed by the Administrator in the www.gastronova.eu domain , accessible via web browsers.
1.6. Shop – online shop www.gastronova.eu accessible via the Web, through which Gastronova Food Trucks s.r.o. carries out the sale of goods remotely.
1.7. User – any individual visiting the Site or using one or more of the services or features described in the Policy.
1.8. Facility – means the electronic device through which the User accesses the Website.
2. GENERAL INFORMATION
2.1. In connection with your use of the Site, we collect data necessary to provide the services we offer as well as information about your activity on the Site. In this respect, we are the controller of your personal data and we place great emphasis on the appropriate protection of your personal data. We make sure that our data processing processes comply with the relevant legal provisions, in particular the GDPR. Our aim is to enable you to obtain full information about how we process your Personal Data and to provide you with the tools to enable you to exercise your rights. Below we provide information on how we process your Personal Data.
2.2. We process your personal data in accordance with the law and ensure that it is up-to-date and correct. We may therefore remind you to update them from time to time by sending you a message to the email address you have provided or by displaying the relevant message on the Website when you log in to your account.
3. HOW CAN I CONTACT THE ADMINISTRATOR?
3.1 If you have any questions about how we process your personal data or wish to exercise your rights, please write directly to our Data Protection Officer at the following email address: info@gastronova.eu or at Svätovavrinecká 13920/10 831 01 Bratislava , or use the contact form via the following link: www.gastronova.eu
4. HOW DO WE COLLECT YOUR PERSONAL DATA?
4.1. We collect your Personal Data directly from you for the purposes of the proper performance of our services and the smooth operation of our Website. You provide us with your data primarily through dedicated forms, during purchases in our Shop, made on the basis of the Shop Rules, joining the loyalty program of Komín s.r.o., subscribing to our newsletter or contacting us, e.g. through the contact form via the link: www.gastronova.eu. We also collect your data when you use other services available on the Website, e.g. when you browse the products offered in the Shop.
5. IS THE PROVISION OF PERSONAL DATA MANDATORY?
5.1. It is up to you whether and what personal data you provide to us – it is not compulsory. Please note, however, that in some cases the provision of Personal Data is necessary for the proper performance of the services offered by us or is a condition for the conclusion and performance of a contract, which is described in detail below.
6. HOW DO WE PROCESS YOUR PERSONAL DATA?
USE OF THE WEB
6.1. If you use the Site and are not a registered User (i.e., do not have an account on the Site), your Personal Data (including IP address or other identifiers and information collected through cookies or other similar technologies) that we process:
6.1.1. for the purpose of providing electronic services to the extent of providing you with the content collected on the Website – in this case, the legal basis for processing is the necessity of processing for the purpose of performance of the contract (Article 6(1)(b) GDPR);
6.1.2. for analytical and statistical purposes – in this case, the legal basis for processing is the legitimate interest of the Controller (Article 6(1)(f) GDPR), consisting in carrying out analyses of Users’ activity and preferences in order to improve the functions used and services provided;
6.1.3. for the purposes of proving and enforcing claims or defending against claims – the legal basis for processing is the legitimate interest of the Controller (Article 6(1)(f) GDPR), consisting in the protection of its rights and business interests;
6.1.4. for marketing purposes of the Controller and other entities, in particular related to the presentation of behavioural advertising – the rules for processing Personal Data for marketing purposes are described in the MARKETING section.
6.2. Your activity on the Site, including your personal data, is recorded in system logs (a special computer program used to store a chronological overview containing information about events and activities related to the information system used to provide our services). The information collected in the logs is processed primarily for the purpose of providing the services. We process it for technical, administrative purposes, for the need to ensure the security of the information system and the administration of the system, as well as for analytical and statistical purposes – in this respect, the legal basis for processing is the legitimate interest of the Controller (Article 6(1)(f) GDPR).
REGISTRATION AND ACCOUNT HANDLING
6.3. Persons who register on the Web are asked to provide the information necessary to create and operate an account. In order to facilitate the service, you may provide additional data to consent to its processing. Such data may be deleted at any time. The provision of the data marked as mandatory is necessary for the creation and operation of the account, and if you do not do so, it will not be possible to create the account. The provision of other data is voluntary.
6.4. Your Personal Data is processed:
6.4.1. for the purpose of providing services related to the operation and servicing of the account on the Website – the legal basis for processing is the necessity of processing for the performance of the contract (Article 6(1)(b) GDPR) and to the extent of optional data – the legal basis for processing is consent (Article 6(1)(a) GDPR);
6.4.2. for analytical and statistical purposes – the legal basis for the processing is the legitimate interest of the Controller (Article 6(1)(f) GDPR), consisting in the analysis of the Users’ activity on the Website and the way the account is used, as well as the preferences of the Users in order to improve the functions used;
6.4.3. for the purposes of proving and enforcing claims or defending against claims – the legal basis for processing is the legitimate interest of the Controller (Article 6(1)(f) GDPR), consisting in the protection of its rights and business interests;
6.4.4. for marketing purposes of the Controller and other entities – the rules for processing Personal Data for marketing purposes are described in the MARKETING section.
6.6. If the User discloses any Personal Data of other persons (including their names, addresses, telephone numbers or e-mail addresses) on the Site, he/she may do so only if he/she does not violate the law and the personal rights of such persons.
